Our customer portal is designed specifically for end customers to follow up the results of their campaign. They have a live view on call notes, call logs, sales appointments and have the possibility to edit a call status or add notes to a company.
This transparency contributes to a strong and trustworthy relationship between call agent and customer. Are there many appointments? Great! Is it a little more difficult on a specific day? Then your client immediately reads why that is and can make adjustments to the strategy if necessary.