There is no e-mail info template but the campaign is already started

To fix:

  1. Setup the e-mail template for the campaign in the Customer Zone
  2. Go to Campaign Management in the Admin Zone
  3. In section Tools: Click on Generate E-mails next to the right campaign

This will generate all info e-mails that have been requested with the new e-mail template.

Caution: {{Macro’s}} won’t be applied.